1. Information security on TrustTriangle
We encode user information like email id, phone numbers, and other similar sensitive data in our data bases with a proprietary coding technique.
We remove all personal/financial information like pan cards, id proofs, verification documents from online servers to offline storage every 8-10 days. So even if our servers are compromised there is a very little scope of sensitive data getting compromised.
We do store cookies on your device for a customized user experience, user login information and tracking. We also use third party script from Google Analytics, Tawk.To etc for tracking purposes. These are all pretty safe and widely used services and they collect personal information like IP location ( Not your exact location ), Internet service provider etc. This is for analysing our website traffic and providing them customised offerings based on the nature of our visitors.
3. IP Logging
We may track IP address of users for security and validation purposes. This is a standard practice where the IP is provided by your ISP and is stored or processed for fraud prevention, customized user experience, and similar purposes.
4. Abiding by the law of the land
We protect your personal information as best as we can. However, in compliance with laws of India, we may have to share certain information under exceptional situations that involve a criminal case or a matter of national security or similar situations.